PRIVACY POLICY

Last updated: March 2, 2026

RAZZ Real Estate Group ("we," "us," or "our"), operated by Jordan Buttarazzi and serving the Toronto and Greater Toronto Area (GTA), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Booking a call via Cal.com: your name, email address, and phone number.
• Subscribing to The RAZZ Report newsletter via Beehiiv: your email address.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage appointments booked through Cal.com.
• To send our bi-weekly newsletter, The RAZZ Report, to subscribers.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and overall user experience.

3. Third-Party Services

We use the following third-party services to operate our website and deliver our services:

• Cal.com -- Used for scheduling appointments. Cal.com collects your name, phone number, and email address when you book a call.
• Beehiiv -- Our email newsletter platform used to manage and distribute The RAZZ Report. Beehiiv stores your email address and tracks basic engagement metrics (opens, clicks).
• Google Analytics -- Used to collect anonymous site usage data such as page views, traffic sources, and user behavior. This data is aggregated and does not personally identify you.

Each of these services operates under its own privacy policy. We encourage you to review their respective policies for more information on how they handle your data.

4. Cookies

Our website uses cookies to enhance your browsing experience and to collect analytics data:

• Analytics cookies: Google Analytics uses cookies to collect anonymous data about how visitors use our site, including pages visited, time spent on the site, and referral sources.
• Third-party service cookies: Cal.com and Beehiiv may set cookies when you interact with their embedded tools on our website.

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features and functionality of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide our services and comply with legal obligations. Newsletter subscribers can unsubscribe at any time by clicking the unsubscribe link included in every edition of The RAZZ Report.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal data from our records.

To exercise any of these rights, please contact us at jordan@razzrealestate.ca. We will respond to your request in a timely manner.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

jordan@razzrealestate.ca